SugarHouse Sportsbook was one of the first to launch in New Jersey and the first to open in Pennsylvania.
- One of the First Sportsbook to Launch Online
- Huge Brand Recognition in PA
- Easy to Claim 1st Deposit Bonus
- Only 1x Wagering on Free Bet
- Clean & Popular App Layout
- Not Well Known Outside of PA
- Competing with BetRives Brand
- Not As Many Lines As Other Sportsbooks
- No Parlay Insurance
- App Can Sometimes Crash
SugarHouse is the first betting product from Rush Street, which is the brand that owns and operates both SugarHouse and Rivers Casinos. SugarHouse was the biggest casino in Philadelphia with Rivers the biggest in Pittsburgh and so they were one of the first to move online in both New Jersey and Pennsylvania. The SugarHouse Casino has been renamed Rivers last year to tie in with the BetRivers.com brand in both Pennsylvania and Indiana so expect them to change the New Jersey one over time too.
SugarHouse Sportsbook new customer promotion
New customers at SugarHouse Sportsbook are eligible to receive a $250 Deposit Bonus on their first deposit.
Your first deposit at SugarHouse will be matched 100% up to the value of $250. This means that if you make a first deposit of $50, you will be given $50 in Free Bets. If you deposit $250, you will receive $250 in Free Bets.
Creating an account at SugarHouse Sportsbook
Joining SugarHouse Sportsbook is simple. To create an account, click the ‘Sign Up’ button located in the upper-right-hand corner. This will take you to a two-step account registration page where you must enter:
- General information – name, email address and promo code
- Personal details – date of birth, cell phone number, address and last 4 digits of SSN
- Account details – username and password
The registration page will look like this:
The need for your account and personal information is strictly for security and verification purposes and will remain confidential. Occasionally, SugarHouse Sportsbook may ask new players to send a valid photo ID to confirm identity. However, this is a very straightforward process.
Eligibility for creating a SugarHouse Sportsbook account
As US gambling law states, bettors must be at least 21 years of age to create a sports betting account. To open a SugarHouse Sportsbook account, you must also be located within a state where both online sports betting is legal and SugarHouse operate. You do not need to be a resident, but must be located there. To prove this, new customers must share their location with the sportsbook. Those using the sports betting app will need to turn on location services on their device and those betting via the website must download a location plug-in.
New Jersey and other states make clear that any person whose occupation can influence the outcome of a sporting event (e.g. player, coach, trainer or official) is prohibited from placing sports wagers or opening a gaming account. This is to avoid match-fixing and fraudulent behavior.
SugarHouse Sportsbook app
The SugarHouse Sportsbook app is available on both iOS (iPhone, iPad) and Android in New Jersey. You can download the app through the site or via the Google Play Store or Apple App Store.
Remember, you will require downloading tracking software to verify your location, as per state regulations.
SugarHouse Sportsbook deposits & withdrawals
SugarHouse customers can deposit money using:
- ACH e-check
- Credit and debit cards (Visa or MasterCard)
- Bank transfer
- Casino cage
The minimum deposit is $10. Players can then withdraw funds using SugarHouse’s card and ACH e-check. SugarHouse customers have made clear that the deposit and withdrawal methods on offer at the sportsbook are very limited compared to its competitors. The presence of PayPal as a payment option, however, is great for many as a convenient alternative to using credit and debit cards to fund accounts.
Betting options at SugarHouse Sportsbook
SugarHouse Sportsbook offers betting on a variety of sports from football and basketball to soccer and tennis. The sportsbook also allows players to place bets on:
- Moneylines and point spreads
- Player and team futures
- Parlays (a bet linking two or more single wagers together)
- Player and team props
- In-play events
- Teasers (a bet that adjusts the point spread)
- Round robins (a bet that links parlays together)
SugarHouse Sportsbook customer service
SugarHouse Sportsbook has a great customer service offering, where players can contact a member of the team daily from 9.30am to 2am. There is an FAQ section and a live chat function for customers to use, as well as an email request section for more formal queries.
SugarHouse Sportsbook summary
SugarHouse Sportsbook’s welcome offer is very simple to understand and use for new customers. You know exactly what you are going to get – a first deposit match from the sportsbook up to the value of $250.
The site and app offering is arguably weaker than many other sportsbooks out there, but as one of the first to introduce online sports betting in the industry, SugarHouse have built up trust and loyalty amongst many of their customers.
The sportsbook’s payment options and betting options are not as great as they could be, but this brand has more of a focus on casino betting and do not rely as heavily on their sports betting to succeed.